About the blue card system
The blue card system is a key prevention and monitoring system of people working with children and young people in Queensland... read more
Important - peak processing period
Blue Card Services is currently receiving an extremely high volume of applications which will take time to be entered onto our database. If you have provided an email address, you will receive an automated email advising receipt around 15 business days after lodgement. Contacting Blue Card Services before this time to check on the progress of your application will likely result in no information being provided to you.
Generally, applications are processed within 28 business days. However applications are likely to take longer if the form is not completed correctly or if information is returned as part of the blue card check.
Please be patient and let us direct resources to processing your application. We appreciate your understanding.
New way to apply – Blue card (new and renewal) and exemption card applications
Blue Card Services has taken its first steps towards an online form by creating a new application form. The form has built-in smarts to make sure you give us all the information we need on the first go. You will still have to get your identification verified so make sure you follow all of the instructions, including printing the form at the end.
If you prefer to fill the form manually (the old way) that’s ok too! You can still access the individual forms via the forms page.
New video and radio play resources - Working together to keep kids safe - Key messages for Aboriginal and Torres Strait Islander communities
Blue Card Services is pleased to announce that new video and radio play resources are now available on our YouTube channel. These resources have been developed to assist remote Aboriginal and Torres Strait Islander communities to engage effectively with the blue card system. We are all working together to keep kids safe and through these resources Blue Card Services is aiming to raise awareness and education about the blue card system within remote communities.
If you would like any further information about these resources or you are having trouble accessing them, please call Blue Card Services on 1800 113 611 or 07 3211 6999.
New Blue Card Services Reporting webpage
Blue Card Services has recently launched a new webpage on its website called Reporting. This webpage showcases a number of statistics about the key components of the blue card system including:
- Screening (e.g. timeliness and number of cards issued)
- Monitoring (e.g. number of blue cards suspended and cancelled and number of blue card holders and applicants whose police information is monitored on a daily basis)
- Compliance (e.g. number of compliance checks)
- Education and Resources (e.g. number of enquiries and emails answered).
Additionally, the webpage will highlight any recent or upcoming community engagement activities and compliance priorities.
The statistics will be updated on a monthly bases so please check the page regularly for the most current statistics.
The new webpage can be accessed at https://www.bluecard.qld.gov.au/reporting.html
Risk Management - Changes to mandatory reporting
From 1 July 2017, early childhood education and care (ECEC) professionals are mandated by law to report child safety concerns to the Department of Communities, Child Safety and Disability Services, where there is a reasonable suspicion that the child has suffered, is suffering, or is at unacceptable risk of suffering, significant harm caused by physical or sexual abuse, and there is not a parent willing and able to protect the child from harm. For more information, please visit the Department of Communities, Child Safety and Disability Services website.
It is a requirement that an organisation reviews its child and youth risk management strategy annually. If the above changes are relevant to your service environment, we recommend that you review and update your policies and procedures accordingly.
Last Updated: 8 May, 2018