The Commission promotes and protects the rights, interests and wellbeing of young people under 18 in Queensland.
It does this is a number of ways, including helping young people to resolve their complaints about the child safety and/or youth justice systems.
We also advocate or act as a ‘voice’ for young people by talking to government, non-government or community services.
Anyone – young people themselves, parents, relatives, community members or agency representatives with concerns about services delivered to young people.
The Commission can deal with complaints about any government or non-government service provided (or not being provided) to young people in the child safety and/or youth justice systems.
All children and young people have the right to be safe and well cared for. The Commission will advocate and negotiate with service providers to improve outcomes for individual young people. These complaints help the Commission monitor trends and advocate for changes in policies, practices or legislation to improve outcomes for Queensland children.
Before contacting us, please read our privacy notice
Contact the Commission by one of these methods:
The Commission takes all complaints about children very seriously and our staff will make contact with you that day or the next day to gather important information about your concerns.
We will let you know how you we can help resolve the concern.
We will provide you with advice to deal with your complaint or suggest a contact who can also help you.
We will try our very best to help with your complaint by conducting enquiries and making a thorough assessment.
We will provide you with advice as to the outcome.
Last Updated: October 31, 2012