Commission Community Visitors

What is a Commission Community Visitor?

Commission Community Visitors (CVs) can help you if you are living in out-of-home care. Commission Community Visitors are independent, which means they are not from any government department or community organisation. They make sure that the concerns, views and wishes of children and young people are listened to and seriously considered.

Read more about the role and how CVs can help you in the Commission Community Visitors Information Sheet (PDF, 135KB).

How can a CV help me?
A CV will:

• listen to you and support you
• help you to work through problems and issues
• check that the place where you are living is all right and that your needs are being met
• get information for you about support people and services who can help you.

What can I ask about?
A CV can answer questions or find out about things like:

• people or services to help you
• allowances and other money issues
• where you might live
• concerns about the place where you are living
• family contact issues
• sorting out issues with your Child Safety Officer or other people from other government departments.

How can I contact a CV?

• Phone the Commission for Children and Young People and Child Guardian on 1800 688 275 (freecall within QLD - calls from mobile phones may attract charges) or (07) 3211 6700
• You can ask a youth worker or care provider to help you phone or e-mail the Commission
• You can ask a youth worker or care provider to contact a Commission Community Visitor for you by phone or e-mail

Privacy

Commission Community Visitors (CVs) respect your privacy and take steps to ensure that the personal information you provide them is collected, stored, used and disclosed in ways that protect your privacy.

CVs are authorised to collect your personal information under the Commission for Children and Young People and Child Guardian Act 2000. 

A CV may use the information you provide them to advocate on your behalf, including passing information on to people who may be able to take action in relation to any concerns you raise. 

If you disclose information about abuse or a threat to yourself or another child, a CV is legally required to pass that information on to relevant authorities, such as the police and Child Safety Officers to ensure your safety and wellbeing.

Last Updated: April 30, 2013

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